Refund policy

Refund & Exchange Policy

Due to the nature of our products, all sales of Lilley Bloom products are final. We do not accept returns or offer refunds.

Defective or Damaged Items

We are committed to ensuring the quality of our products. In the rare event that you receive a defective or damaged item, please contact us immediately at info@lilleybloom.com.

When you contact us, please provide:

• Your order number

• A clear photo of the damaged or defective product

We will evaluate the issue on a case-by-case basis. If we determine that the item was defective or damaged before it reached you, we will offer a replacement or store credit.

Final Sale Items

All products are considered final sale. We do not accept returns or exchanges for any other reason, including change of mind, allergic reactions, or dissatisfaction with the product's effect. Please review the product description and ingredients carefully before making your purchase.

By completing a purchase with us, you agree to this policy.

Thank you for your understanding.